About Servana
We are redefining account receivable servicing.
What We Do
Servana provides a better customer repayment experience across loan, lease, retail installment, and structured payment agreements. We act as the engine behind customer repayment for lenders, merchants, and funds—handling everything from onboarding to recovery, disputes to dashboards, communication to compliance.
Primary Account Servicing
Transparent, tech-forward account management with human support and automation working in sync.
Receivable Purchasing
We buy and manage consumer portfolios, bringing post-purchase stability and recovery performance.
White-Labeled Servicing
Fully branded consumer experiences powered by Servana’s infrastructure—your brand, our backbone.
Backup & Contingency Servicing
Triggerable, investor-grade readiness with real-time performance transparency.
Third-Party Servicing
We support franchisors, merchant aggregators, and embedded finance platforms with unified servicing across brands, geographies, and product structures.
Why It Matters
Servicing is more than collecting a payment—it’s an opportunity to build trust, strengthen relationships, and reinforce the credibility of your brand. In an era where consumers expect clarity and control, and regulators expect rigor and readiness, Servana delivers both. We bridge the gap between technology and empathy, performance and compliance, automation and nuance.
We know what’s at stake. Every message, portal, call, and resolution was built with care. Your reputation deserves nothing less.
Built for Originators. Backed by Experience. Driven by Purpose.
Our leadership team brings decades of combined experience in fintech, consumer finance, and technology innovation.
Focused on delivering clarity, optionality, and efficiency to the people and businesses we serve, one thing will remain constant: our commitment to redefining what servicing can be —
for consumers, for partners, and for the industry at large.
Servana. We are just getting started.
John Owens
Chief Executive Officer
As Servana’s Chief Executive Officer, John leads the company’s strategic vision, technology-driven servicing initiatives, and client partnership development. A financial services executive with nearly 20 years of experience in receivables management, consumer lending, and loan servicing, he brings a deep understanding of operational excellence and regulatory compliance.
Read More...
Before joining Servana, John spent 17 years at Monterey Financial Services, where he held senior leadership responsibility across operations, compliance, business development, client support, human resources, IT, and account services. He is known for building high-performing teams and fostering a culture rooted in transparency, trust, and performance.
David Rodman
Founder/Executive Chair
David Rodman is an entrepreneur and investor with over 25 years of experience across technology, real estate, and financial services. He founded K&R Network Solutions in 2001 and grew it into a leading managed services provider for regulated industries, ultimately exiting the company in 2018 as a platform investment at double-digit EBITDA multiples.
Read More...
Following the sale, Mr. Rodman launched Rodman Enterprises, a real estate investment platform, and All Advisory, a consulting firm supporting founders with growth strategies, leadership systems, and M&A readiness. In 2025, he founded Servana Financial, a loan-servicing and financial-services platform focused on technology, compliance, and capital-markets integration.
He holds a B.S. in Business Management from San Diego State University and is active in community organizations. Outside of work, he enjoys time with his wife and two children, traveling, water sports, skiing, sailing, cooking, and mentoring young Entrepreneurs.
André Willingham
Vice President Operations
André leads Servana’s operational excellence. As a Operations Leader with 15+ years of experience, he has successfully driven organizational transformation and built lasting relationships with clients, vendors, and peers. André brings a proven track record of problem-solving and strategic solution-building, with expertise in financial services operations and client engagement.
Read More...
He is passionate about building high-performing teams and maintaining the highest standards of service quality.
Our Leadership Values
The principles that guide our leadership team and shape Servana’s culture.
Excellence
We strive for excellence in everything we do, from product development to customer service.
Transparency
We believe in open communication and transparency in all our business relationships.
Innovation
We continuously innovate to create better solutions for our clients and their customers.
Integrity
We conduct business with the highest ethical standards and integrity.
| Servana | vs. | The Other Guys |
|---|---|---|
| Digital-First Consumer UX | ✓ | ✘ Clunky portals, legacy experience |
| White-Label Capability | ✓ | ✘ Limited or unavailable |
| API-Native / Embedded Workflows | ✓ | ✘ Batch files, manual processes |
| All-Sector Coverage | ✓ | ✘ Niche-specific (solar, auto, etc.) |
| Proactive Compliance Infrastructure | ✓ | ✘ Reactive and inconsistent |
| Backup Servicing Capability | ✓ | ✘ Rare, difficult to implement |
| Unified Consumer + Partner Portals | ✓ | ✘ Siloed tools, unclear UX |
| Custom Data & Reporting | ✓ | ✘ Fixed dashboards, limited control |
| Scalable Architecture | ✓ | ✘ Not built for modern scale |
Ready to offer your customers a better repayment experience?
Experience the impact that modern, consumer-first account servicing makes.
Ready to offer your customers a better repayment experience?
Experience the impact that modern, consumer-first account servicing makes.