Primary Account Servicing
Comprehensive account servicing solutions designed for lenders and originators who demand excellence. From onboarding to final payment, we handle every aspect of your receivables with precision, compliance, and consumer-first care.
Complete Account Lifecycle Management
From origination to final payment, we provide end-to-end servicing that protects your brand and maximizes performance.
Account Onboarding
Seamless integration with your origination systems. We handle data validation, document processing, and consumer welcome communications with precision and speed.
Account Management
Comprehensive account management with real-time visibility, automated workflows, and intelligent escalation. Every account receives personalized attention.
Collections & Recovery
Intelligent collections strategies that balance recovery performance with consumer experience. Our approach maximizes returns while protecting your brand.
Payment Processing
Robust payment infrastructure that handles multiple payment methods, schedules, and processing requirements. Real-time updates and automated reconciliation.
Customer Support
Multi-channel customer support that combines AI efficiency with human empathy. Resolve issues quickly while maintaining your brand’s reputation.
Reporting & Analytics
Comprehensive reporting and analytics that provide real-time insights into portfolio performance, operational efficiency, and compliance status.
Why Partner with Servana?
Here is some of what sets us apart.
Transparent and Accountable
Get full access to data, performance dashboards, and audit logs. Track every account, escalation, and payment with confidence.
Fast onboarding and integration
Launch in weeks, not months. Our onboarding playbook, APIs, and implementation team make setup structured and seamless.
Proven recovery performance
Our intelligent servicing is tuned for engagement, resolution, and lift. You get stronger returns without sacrificing consumer experience.
Scalable Infastructure
With scalable architecture, Servana is built for business-critical growth. We give you the confidence to scale your business without worrying about your servicing infrastructure.
Compliance-first by design
Compliance isn't and after thought —it's foundational. From Audit Trails to Dispute Handling, Servana is built to be compliant and ready for any audit.
Flexible across markets
Servana supports multiple verticals, credit tiers, and contract types without operational drag. We adjust to your business, not the other way around.
Human-first servicing
We blend the newest technologies with live agent empathy to resolve accounts respectfully and effectively. Your brand stays protected in every interaction.
Why Choose Servana for Primary Servicing?
Experience the difference that modern, consumer-first account servicing makes.
Proven Performance
Our intelligent servicing workflows are tuned for engagement, resolution, and lift. You get stronger returns without sacrificing consumer experience.
Always-On Infrastructure
With real-time alerts and scalable architecture, Servana is built for business-critical continuity. No surprise outages or hidden slowdowns.
Fast Onboarding
Launch in weeks, not months. Our onboarding playbook, APIs, and implementation team make setup structured and seamless.
Ready to get started?
Get in touch, or create an account