Text Message Terms and Conditions

Effective Date: 2025.09

Company: Servana Financial

By opting into or using our telephony and text messaging services (“Message Sender”), you agree to these Terms and Conditions. Please read them carefully.

1. Consent to Communications

By providing your phone number and opting in, you consent to receive phone calls, prerecorded voice messages, and SMS/text messages from [Company Name]. These communications may include, but are not limited to:

• Account servicing and payment reminders

• Transactional updates

• Verification codes and security alerts

• Marketing or promotional messages (only if you have separately opted in)

Consent to receive messages is not a condition of purchase.

2. Message Frequency

Message frequency may vary depending on account activity, user preferences, and system alerts. Standard account servicing may include multiple messages per billing cycle.

3. Fees and Charges

[Company Name] does not charge for telephony or text messages. However, message and data rates may apply from your mobile carrier. You are responsible for any such charges.

4. Opt-Out and Help Instructions

• To stop receiving text messages, reply STOP to any message.

• To receive assistance, reply HELP.

• After opting out, you may still receive required transactional or legal notices.

5. Delivery of Messages

Delivery of telephony or SMS messages is subject to effective transmission by your mobile carrier and is outside our control. [Company Name] is not liable for delayed or undelivered messages.

6. Privacy

We respect your privacy. Message Sender communications are governed by our [Privacy Policy] (link). We will not sell or share your mobile number for marketing purposes without your consent.

7. Eligibility

You must be the account holder or authorized user of the phone number provided. You must be 18 years or older to use our telephony and text services.

8. Changes to Terms

Servana Financial may update or modify these Terms at any time. Continued use of Message Sender after changes means you accept the revised Terms.

9. Limitation of Liability

Message Sender is provided “as is” and without warranties of any kind. Servana Financial will not be liable for any damages arising from use or inability to use the telephony and text services, except as required by law.

10. Contact Us

For questions or concerns about these Terms or our telephony/text services, please contact us at:

Servana Financial

compliance@servanafinancial.com

Phone: Main Number